Monitoring Services

ARCserve Backup Service is a separate instance in CA ARCserve Backup for PATROL. The status of the ARCserve Backup services is determined every collection period (5 minutes) which coincides with the default refresh interval of the process cache. The parameter “ARCServiceState” describes the states of each service. Essentially, if the service has been configured for Automatic start, the failure of that service will result in ARCServiceState being in ALARM state. If the service is configured for Manual Start and is down, the parameter ARCServiceState will be in WARNING state. If it is up and running, irrespective of the startup type, it will be in the OK state.