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By default, Hitachi Disk Arrays KM for PATROL sends only the most critical information, warning and error messages to the System Output Window of the PATROL Consoles. Most often, this information is accurate enough to ensure that Hitachi Disk Arrays KM for PATROL is working properly.
If you encounter a problem with the KM and wish to report it to the Customer Support, you will be asked to enable the Debug Mode and provide the debug output to the Sentry Software support team.
 The debug file includes all System Output Window messages.
To enable the debug mode:
| 1. | Right-click the main KM icon > KM Commands > KM Settings > Debug... |
Enabling the Debug Mode
| 2. | Check the Enable Debug Mode option |
| 3. | Indicate the time when the debug mode will be disabled. The required format is: YYYY/mm/dd HH:MM:SS |
| 4. | Check the Reinitialize Hitachi Disk Arrays KM option (optional). |
| 5. | Click OK. The debug files will automatically be saved in $PATROL_HOME/log. |
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