Knowledge Base

How NetApp Filers KM for PATROL Reports 'Failed’ and ‘Degraded’ Status Values in the PATROL Console

KB1224 - Jun 28, 2018

Type: Best practice

Description: This article explains how 'failed’ and ‘degraded’ status values collected from the NetApp API are reported in the PATROL Console.

Additional Keywords: NetApp, Status, Events

Related Topics

Introduction

When monitored NetApp components report problems or errors, they do not always provide a clear portrait of what the issue consists in or information about its severity. Going through long files of command outputs from which it is often difficult to extract valuable information may become a difficult task. To establish a link between an issue reported by a component and an easily exploitable status, NetApp Filers KM for PATROL maps any value collected from a monitored NetApp system to the standard PATROL status. The table below provides the correlation between the collected data and the value reported in the PATROL console.

Values Correlation Table

Class API (element/value) Sentry Mapping (0=OK, 1=warning, 2=alarm)
Disk (7-mode) disk-details/is-prefailed 1
| disk-details/OK 0
| disk-details/is-replacing 1
| disk-details/is-zeroed 0
| disk-details/is-offline 2
| disk-details/broken-details/not failed 0
| disk-details/broken-details/zeroed 0
| disk-details/broken-details/labeled broken 1
| disk-details/broken-details/replacing 1
| disk-details/broken-details/admin removed 1
| disk-details/broken-details/bad label 1
| disk-details/broken-details/bypassed 1
| disk-details/broken-details/failed 2
| disk-details/broken-details/admin failed 2
| disk-details/broken-details/init failed 2
| disk-details/broken-details/pulled 2
Disk (Cluster) media-scrubing 0
| sparecore 0
| zeroed 0
| zeroing 0
| offline 1
| prefailed 1
| reconstructing 1
| replacing 1
| failed-registry 2
| failed 2
| admin-failed 2
| admin-removed 2
| admin-testing 2
| bad-label 2
| bypassed 2
| init-failed 2
| label-version 2
| labeled-broken 2
| label-maint 2
| lun-resized 2
| missing 2
| not-responding 2
| predict-failure 2
| rawsize-shrank 2
| recovering 2
| sanitizing 2
| sanitized 2
| trad-vol-disk 2
| snaplock-disk 2
| testing 2
| unassigned 2
| unknown-reason 2
Fan cooling-element-is-error/true 2
| cooling-element-is-error/false 0
FC Port state/online 0
| state/startup 1
| state/uninitialized 2
| state/initializing firmware 1
| state/link not connected 1
| state/waiting for link up 1
| state/link disconnected 2
| state/resetting 1
| state/offline 2
| state/offlined by user/system 0
iSCSI Port state/online 0
| state/offline 0
| state/partner 0
| state/local 1
| state/error 2
Node is-node-healthy/false 2
| is-node-healthy/unknown 1
| is-node-healthy/true + (env-failed-fan-count = null or env-failed-power-supply-count = null ) 1
| is-node-healthy/true + (env-failed-fan-count >0 or env-failed-power-supply-count >0 ) 2
| is-node-healthy/true + (env-failed-fan-count = 0 or env-failed-power-supply-count = 0 ) 0
Plex is-online/true 0
| is-online/unkown 1
Power Supply power-supply-is-error/true 0
| power-supply-is-error/false 2
Shelf shelf-state/no status 0
| shelf-state/online 0
| shelf-state/offline 0
| shelf-state/init required 1
| shelf-state/unknown 1
| shelf-state/missing 2
Sis state/idle 0
| state/active 0
| state/undoing 0
| state/downgrading 0
| state/pending 1
| state/initializing 1
| state/disabled 2
Replication snapmirror-status/progress 0
| snapmirror-status/failed 2
| snapmirror-status/invalid 2
| snapmirror-status/limbo 0
| snapmirror-status/mirror degraded 1
| snapmirror-status/mirror resynchronizing 0
| snapmirror-status/mirrored 0
| snapmirror-status/needs CP count check 0
| snapmirror-status/uninitialized 0
| snapmirror-status/unknown mirror state 0
| snapmirror-status/unmirrored 0
Temperature temp-sensor-current-condition/normal_temperature_range 0
| temp-sensor-current-condition/over_temperature_warning 1
| temp-sensor-current-condition/under_temperature_warning 1
| temp-sensor-current-condition/under_temperature_failure 2
| temp-sensor-current-condition/over_temperature_failure 2
| temp-sensor-current-condition/Unknown 1
vFiler status/online 0
| status/running 0
| status/inconsistent 1
| status/offline 1
| status/defunct 1
| status/stopped 2
Voltage sensor-condition/normal_operating_range 0
| sensor-condition/overvoltage_warning 1
| sensor-condition/undervoltage_warning 1
| sensor-condition/overvoltage_failure 2
| sensor-condition/undervoltage_failure 2
Volume state/online 0
| state/offline 0
| state/creating 0
| state/restricted 1
| state/partial 1
| state/mixed 1
| state/invalid 2
| state/unrecoverable 2
| state/failed 2
| state/unknown 1
Vserver state/running 0
| state/stopping 1
| state/starting 1
| state/stopped 2
Aggregate state/creating 0
| state/destroying 1
| state/failed 2
| state/frozen 1
| state/inconsistent 1
| state/iron_restricted 1
| state/mounting 1
| state/offline 1
| state/online 0
| state/partial 1
| state/quiesced 1
| state/quiescing 1
| state/restricted 1
| state/reverted 1
| state/unknown 1
| state/unmounted 1
| state/unmounting 1
CIFS status/started 0
| status/up 0
| status/stopping 1
| status/starting 1
| status/down 1
| status/stopped 2