Hardware Monitoring: Abnormally High CPU consumption on SUN platforms
KB1021 - Oct 22, 2009
Type: Problem
Description: When monitoring SUN servers with BMC Performance Manager Express for Hardware 2.7.03 and 2.7.04, the SunNetwork and the Sunprtpicl connectors generate numerous processes and thus a high CPU load.
Additional Keywords: BMC Performance Manager Express for Hardware, BPM, BPM Express for Hardware, Sun
Description
When monitoring SUN servers with BMC Performance Manager Express for Hardware 2.7.03 and 2.7.04, the SunNetwork and the Sunprtpicl connectors generate numerous processes and thus a high CPU load.
Symptoms
The operator should notice an increase of 10-15% in CPU usage on all SUN platforms.
Solution
Versions 2.7.03 and 2.7.04 should be upgraded to 2.7.05 which fixes this issue. Versions 2.7.03 and 2.7.04 should not be installed and has been removed from the download section of our website.
Related Topics
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- Improving BMC Performance Manager Express for Hardware Upgrade Speed
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- Monitoring Sun StorageTek Disk Arrays with Hardware Sentry
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- No Environment Information on Sun T1000/T2000 Servers
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