P1222 - Avoiding False Alerts when Monitoring Sun SPARC with prtdiag/prtpicl

Jul 07, 2011
Patch for Hardware Sentry KM for PATROL - Version(s) 1.6.00,1.6.01,1.7.00,1.7.01

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Patch content

prtdiag/prtpicl connectors for Sun SPARC Systems.

Should you install this patch?

Install this patch if you are getting intermittent false alerts for Memory, Voltages, Temperatures or Fans devices when monitoring Sun SPARC Systems using the prtdiag/prtpicl connector.

What does it fix?

Sensors that intermittently report an unknown or error status in prtdiag were creating false alarms in the console. 'Unknown' and 'Error' status reported by prtdiag are now correctly interpreted as 'Unknown' and can be configured to trigger a warning or an alarm (see Product Documentation for details about Unknown Status management).

How to install the patch?

Copy the following files to the $PATROL_HOME/lib/MS_HW_hdf directory on the managed server:

  • MS_HW_SunPrtdiag.hdf
  • MS_HW_SunPrtpicl.hdf
Re-initialize Hardware Sentry for the patch to take effect. Nothing needs to be installed on Console systems.