P1227 - Improving Sun SPARC Servers Monitoring

Aug 01, 2011
Patch for Hardware Sentry KM for PATROL - Version(s) 1.7.00,1.7.01

Download File

Patch content

Connectors for Sun SPARC Servers

Should you install this patch?

Apply this patch if one of the following conditions applies to you:

  • you are seeing additional non-Sun computer enclosures appearing and the ipmitool connector is activating on a sun4v system (Sun SPARC T1, T2-based)
  • you are getting intermittent false alerts for Memory, Voltages, Temperatures or Fans devices when monitoring Sun SPARC systems using the prtpicl connector
  • you are having issues with missing objects / no collect values errors / too many prtpicl processes being created.

This patch replaces P1214 and P1138 patches

What does it fix?

  • Disables the ipmitool connector on sun4v servers. Monitoring for these types of servers is performed using prtpicl or the Sun snapshot utility.
  • Adds a detection criterion to monitor the number of prtpicl processes. A large number of prtpicl processes indicate that the prtld service has failed which leads to no collect values / missing device alerts.

How to install the patch?

Copy the following files to the $PATROL_HOME/lib/MS_HW_hdf directory on the managed server:

  • MS_HW_SunPrtpicl.hdf
  • MS_HW_SunScSnapshot.hdf
Reinitialize the KM. Nothing needs to be installed on Console systems.