P1358 - Unable to Monitor IBM VIO Servers with a User that has an Unrestricted Shell

Oct 17, 2012
Patch for BMC Performance Manager Express for Hardware - Version(s) 2.7.00,2.7.03,2.7.05,2.7.13,2.7.17,2.7.26,2.7.28

Download File

Patch content

Connector for monitoring IBM pSeries servers with VIO Servers.

Should you install this patch?

Install this patch if the user logging into the VIO Server has an unrestricted shell.

What does it fix?

  • The connector will now test for an unrestricted shell and if found will run all commands with their full path. If a restricted shell is found, commands will continue to be run with no path specified.
  • AIX Connectors not designed for VIO Servers will also now be deactivated.

How to install the patch?

  1. Copy the following file to %RSM_HOME%\RSMxx\SEN_HW\hdf_27xx\ on the RSM:
    • MS_HW_IBMVIOS.hdf
  2. Activate the patched connector by performing one of the following actions:
    • Remove and re-add the VIO Server Element.
    • Restart the RSM.
    • Delete the Element's database file.(%RSM_HOME%\RSMxx\server\rsm\tmp\deploy\sen_hw_database-[hostname].dat)