P1405 - Authentication error when connecting to a MySQL database

Apr 09, 2013
Patch for Monitoring Studio KM for PATROL - Version(s) 8.6.53

Download File

Patch content

Database queries library file

Should you install this patch?

Install this patch if you encounter an authentication error when performing a SQL query on a MySQL database.

What does it fix?

The password was not properly stored when using the command line method to perform a SQL query on a MySQL database. Therefore most database queries didn't work due to authentication failure.

How to install the patch?

  1. Copy the following file to the %PATROL_HOME%\lib\psl directory on the server where the PATROL Agent runs:
    • SW_sentry_dbqueries.lib
  2. Restart the PATROL Agent for the patch to take effect.
  3. Nothing needs to be installed on Console systems.