Enabling the KM Configuration Menus

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HP EVA KM for PATROL can either be used with BMC PATROL (Classic Mode) or BMC ProactiveNet Performance Manager (CA Mode). When the KM is used with BMC ProactiveNet, all the KM configuration menus are disabled in the PATROL Consoles and the following error is displayed when selecting a KM command: "This command is not supported. The KM can be configured through "Central Administration" only."

To enable the KM Configuration Menus, you will then have to force the KM to run in Classic Mode.

1.In the PATROL Console, right-click the KM main icon > KM Commands > Reinitialize KM...:
2.Check the box Force the KM to run in Classic Mode
3.Click Reinitialize.

warning This action cannot be undone. Once the KM configuration menus are enabled in BMC PATROL, the KM can no longer be configured through "Central Administration".