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At times, although rare, HP EVA KM for PATROL is unable to detect the status of a monitored device, and returns the poll with "Unknown Status".
When this situation occurs, you can configure the KM to perform certain actions:
| • | Set the Status parameter to OK (default) |
| • | Ignore value and do not feed parameter |
| • | Trigger a WARNING on the Status parameter |
| • | Trigger an ALARM on the Status parameter |
To access this feature, right-click the HP EVA icon > KM Commands > KM Settings > Additional Settings > Unknown Status Management:
In addition to the selected actions, if you select the option Trigger an Internal KM Issue Notification, an error message is displayed in the System Output Window of the PATROL console.
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