Alert Actions

Alert Actions enables the PATROL administrator to choose specific actions to be executed when a failure is detected. With the Alert Actions, it is possible to either:

•	Customize the way a problem notification is performed, or

•	Specify a recovery action to be run when a problem occurs.

IBM DS3000, DS4000, DS5000 Series KM for PATROL can be configured to run one, several, or all types of Alert Actions when an alert is triggered regarding the monitored device.

By default, upon a disk array failure, the KM triggers a PATROL event and annotates the parameter’s graph with a comprehensive report of the problem, giving details about the failure, the possible consequences and the recommended action to solve the problem.

The Alert Actions that can be performed by IBM DS3000, DS4000, DS5000 Series KM for PATROL are:

•	Trigger a PATROL event

•	Annotate the parameter's graph

•	Execute an OS command

•	Execute a PSL command

•	Send a pop-up to the PATROL consoles

•	Write a line to a LOG file

•	Send a basic SNMP trap (using the PATROL MIB)

•	Send a custom SNMP trap

•	Send an E-mail

Alert Actions are highly customizable. One can customize the text that is sent through SNMP, set the username/password that is used to execute the OS Command, define the content of the PATROL event sent by IBM DS3000, DS4000, DS5000 Series KM for PATROL, etc.

Additional information regarding the alert, such as the parameter name or its value, is available through the Alert Actions macros. This information can be used to further customize the Alert Action triggered by IBM DS3000, DS4000, DS5000 Series KM for PATROL and provide more details about the problem that occurs.