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Verify that the application icon for the loaded application instance is displayed. If the icon does not appear, there may be a problem with your PATROL installation. Refer to the PATROL Installation Guide for help.
To reset the status of one or more jobs:
| 1. | This process can be initiated from two different locations. |
| • | To reset the status of a single job, go to the required job detail instance under the BEX_JOB container. |
| • | To reset the status of multiple jobs, go to the main Backup Exec icon. The required menu item is under the Backup Exec Admin menu. |
Right-click and hold the mouse pointer on the process application instance icon. The application menu appears.
| 2. | Choose Reset Job Status. |
| 3. | Select the jobs you want to reset the status for: |
| • | Click OK to reset the status of selected jobs, otherwise select Done to finish. The dialog box will continue to be displayed until the Done button is selected. |
| • | The BEXJobStatus parameter for selected jobs will be annotated with details of the manual status reset. |
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