Hardware Monitoring Made Simple
Hardware Sentry KM is a vendor-agnostic hardware monitoring module that consolidates health metrics from servers, storage systems, network devices, and UPS into BMC Helix Operations Management.
No vendor lock-in. No blind spots. Just full visibility.
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The Inevitable Hardware Failures
Physical servers encounter issues more frequently than expected. Recent statistics show a 36% annual failure rate, meaning a server component typically fails every three years on average. This could be a disk, memory module, power supply, or most commonly, a fan. Proactive monitoring is not optional, it's essential.
Gain Deep Visibility into Every Hardware Component
Hardware Sentry KM gives you unparalleled visibility into the physical components of your IT infrastructure:
- Monitor the health of critical hardware components including, disks, RAID controllers, fans, power supplies, voltage and thermal sensors, network ports, processors, memory modules, and more.
- Detect early signs of overheating, wear, or failure with real-time metrics.
- Accelerate troubleshooting with detailed diagnostics: vendor, model, serial number, part number, FRU number, and chassis location.
- Extend visibility to external storage devices, SAN switches, network devices, UPS, and tape libraries. No device is left behind.
Standardize Hardware Monitoring Across 100+ Platforms
Leave vendor silos behind and monitor your IT infrastructure with just one solution:
- Supports over 100 hardware platforms, from legacy UNIX servers to cutting-edge GPU-accelerated systems: Cisco, Dell EMC, IBM, Hitachi, HP, Lenovo, NetApp, Pure, Huawei, and more.
- Leverages universal protocols: SNMP, IPMI, REST, WMI, WBEM, SSH, and vendor-specific agents.
- Standardizes metrics across brands, models, and generations
Unify Insights in BMC Helix — No More Fragmented Tools
Simplify your infrastructure monitoring and reduce operational complexity:
- Natively integrates with BMC Helix Operations Management (monitor policies, alarm policies, and dashboards).
- Visualize all physical infrastructure health and performance data in BMC Helix Dashboards.
- Say goodbye to complex vendor-specific dashboards and reduce tool sprawl.
- Lower total cost of ownership with a single, scalable solution.
What You Gain
Increase Uptime
- Prevent hardware failures before they occur through real-time, proactive monitoring.
- Resolve incidents faster with precise diagnostics and detailed device information.
- Ensure comprehensive coverage of all servers and devices.
Reduce IT Costs
- Use one unique product to cover all server vendors.
- Lower support costs and incident resolution time with clear, actionable diagnostics.
- Avoid vendor lock-in and negotiate better pricing.
How Hardware Sentry KM Works
Hardware Sentry KM is powered by MetricsHub®, the next-generation metrics collector for BMC Helix, responsible for collecting hardware metrics across servers, networks, and storage systems, regardless of brand or model.
To gather comprehensive hardware health and performance data, MetricsHub leverages a variety of sources, including manufacturer-specific hardware agents and standard monitoring protocols such as HTTP, SSH, SNMP, WBEM, and WMI. This enables Hardware Sentry KM to monitor virtually any datacenter device.
Once hardware monitoring is configured in BMC Helix Operations, the collected hardware metrics are seamlessly delivered to the BMC Helix console, providing a unified and consistent view of the entire IT infrastructure
Additional Resources
Solution Brochure
PDF (1.49 MB)
Technical Datasheet
PDF (1.47 MB)
Documentation
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Training Material
PDF (1.49 MB)Knowledge Base Articles
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Hardware Sentry KM, a Certified Module of the BMC Helix Portfolio
Hardware Sentry KM is included in the Sentry Bundle for BMC Helix Operations Management. This bundle entitles you to deploy all certified Sentry modules across your licensed infrastructure. Complete monitoring starts with the Sentry Bundle. Contact Sales Now!Explore Other Certified Solutions for BMC Helix Operations Management
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