HC-700-KM - Incomplete Status Mapping for Data Domain Disk Status Generates False Unknown Status

Nov 07, 2017
Patch for Hardware Sentry KM for PATROL - Version(s) 1.8.02,1.9.00,1.9.50,1.9.60

Download File

Patch content

Connector for Data Domain

Should you install this patch?

Install this patch if you get false alarms on the status of spare disks.

What does it fix?

Spare disks are now properly mapped to the status corresponding to the collected value.

How to install the patch?

  1. Copy the following file to the %PATROL_HOME%\lib\MS_HW_hdf or $PATROL_HOME/lib/MS_HW_hdf directory on the server where the PATROL Agent runs:
    • MS_HW_DataDomain.hdf
  2. Re-initialize Hardware Sentry for the patch to take effect. Nothing needs to be installed on Console systems.