P1214 - Patch for Sun Sparc Servers (Prtpicl)

Jun 21, 2011
Patch for Hardware Sentry KM for PATROL - Version(s) 1.6.00,1.6.01,1.7.00,1.7.01

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Patch content

Connectors for monitoring Sun Sparc Systems using the PrtPicl Connector.

Should you install this patch?

Apply if you are are having issues with missings / no collect values / too many prtpicl processes being created.

What does it fix?

Adds a detection criteria to monitor the number of prtpicl processes. A large number of prtpicl processes indicate that the prtld service has failed and leads to no collect values / missing alerts.

How to install the patch?

Copy the following files to the $PATROL_HOME/lib/MS_HW_hdf directory on the managed server:

  • MS_HW_SunPrtpicl.hdf
Re-initialize Hardware Sentry for the patch to take effect. Nothing needs to be installed on Console systems.