P1215 - Patch for Sun Sparc Servers (Prtpicl)

Jun 21, 2011
Patch for BMC Performance Manager Express for Hardware - Version(s) 2.7.00,2.7.03,2.7.05,2.7.13,2.7.17,2.7.26

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Patch content

Connectors for monitoring Sun Sparc Systems using the PrtPicl Connector.

Should you install this patch?

Apply this patch if you are not seeing fan modules or if you are are having issues with missings / no collect values / too many prtpicl processes being created.

What does it fix?

Corrects an issue where fans whose speed is reported in a decimal format were not discovered by the PM. Adds a detection criteria to monitor the number of prtpicl processes. A large number of prtpicl processes indicate that the prtld service has failed and leads to no collect values / missing alerts.

How to install the patch?

Copy the following files to %RSM_HOME%\RSMxx\SEN_HW\hdf_27xx\ on each RSM: MS_HW_SunPrtpicl.hdf