Patches

P1230 - No collect performed when running a Database Query using ODBC

Aug 04, 2011
Patch for Monitoring Studio KM for PATROL - Version(s) 8.6.53

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Patch content

PSL library for Monitoring Studio KM 8.6.53 for PATROL

Should you install this patch?

Apply this patch if no collect is performed when running a Database Query using the ODBC method and if you get the following message: Monitoring Studio [WARNING]: Could not obtain a lock on 'SW_DB_QUERIES_Discovery_Lock'.

What does it fix?

This patch fixes a problem occurring when performing a Database Query using the ODBC method: instances were created but remained OFFLINE and no collect was performed. The command stopped because no information could be obtained when trying to get the domain name (FQDN) for the hostname. The local hostname is now used as FQDN for Database Queries using the ODBC method.

How to install the patch?

  1. Copy the following file to the %PATROL_HOME%\lib\psl or $PATROL_HOME/lib/psl directory on the managed server: SW_sentry_generic.lib
  2. Restart the PATROL Agent for the patch to take effect.
  3. Nothing needs to be installed on Console systems.