P1245 - Empty or incorrect SharePoint Services instance labels in PATROL Consoles

Oct 06, 2011
Patch for SharePoint KM for PATROL - Version(s) 1.0.03

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Patch content

PSL library for SharePoint Windows Services monitoring.

Should you install this patch?

Install this patch if the SharePoint Services instance labels are empty on PATROL Classic Consoles or contain the service ID on PATROL 7 Consoles.

What does it fix?

SharePoint labels were not properly handled during the discovery process, leading to empty or incorrect labels in PATROL Consoles.

How to install the patch?

  1. Copy the following files to %PATROL_HOME%\lib\psl directory on the managed server:
    • SEN_WSS_windowsServices.lib
  2. Restart the PATROL Agent for the patch to take effect. Nothing needs to be installed on Console systems.