P1350 - Collection Stops When Modifying the Threshold Mechanism

Sep 19, 2012
Patch for Hardware Sentry KM for PATROL - Version(s) 1.8.00

Download File

Patch content

Utility PSL library

Should you install this patch?

Apply this patch if you need to modify the thresholds mechanism selection (Options: Tuning/Event Management using the Threshold Mechanism Selection KM Command).

What does it fix?

An issue, introduced in v1.8.00, prevents the KM from getting the correct polling interval of all collectors when the threshold mechanism selection is changed. A polling interval of '-1' is set on all collectors when the threshold mechanism is modified. This prevents the KM from collecting data and running discoveries any further.

How to install the patch?

  1. Copy the following file to the %PATROL_HOME%\lib\psl or $PATROL_HOME/lib/psl folder:
    • MS_HW_utils.lib
  2. Restart the PATROL Agent.
  3. Nothing needs to be installed on Console systems.