P1428 - Missed Failures on Sun/Oracle Solaris Systems

Aug 01, 2013
Patch for BMC Performance Manager Express for Hardware - Version(s) 2.7.26,2.7.28,2.9.00

Download File

Patch content

Connector for "Sun Solaris - Environment (prtpicl)"

Should you install this patch?

Apply this patch if some hardware failures are not detected on Sun/Oracle Solaris servers.

What does it fix?

On Sun/Oracle SPARC-based Solaris systems, some failures were reported with an "UNKNOWN" status (itself translated to "OK" by default) instead of an "ALARM" status. This was notably true for power supply failures.

How to install the patch?

  1. Copy the following file to %RSM_HOME%\RSMxx\SEN_HW\hdf_2xxx\ on each RSM:
    • MS_HW_SunPrtpicl.hdf
  2. No further actions are required. The new component monitoring will be added at the next discovery.