P1483 - "Unknown" Port Status in Cisco MDSand Nexus Switches

Oct 03, 2013
Patch for BMC Performance Manager Express for Hardware - Version(s) 2.7.13,2.7.17,2.7.26,2.7.28,2.9.00

Download File

Patch content

Connector for Cisco MDS9000 Series - SSH/Telnet

Should you install this patch?

Install this patch if you are monitoring Cisco MDS or Nexus switches and are getting events generated due to "Unknown" port status.

What does it fix?

Ports that were "Administratively Down" or "Out of Service" were previously reported as having a status of "Unknown". These ports will now report a status of "OK"

How to install the patch?

Copy the following file to %RSM_HOME%\RSMxx\SEN_HW\hdf_2x\ on each RSM:

  • MMS_HW_CiscoTelnet.hdf
No further actions are required. The new component monitoring will be added at the next discovery.