P1493 - Negative Unallocated Space on NetApp Filers

Dec 18, 2013
Patch for BMC Performance Manager Express for Hardware - Version(s) 2.7.17,2.7.26,2.7.28,2.9.00

Download File

Patch content

Connector for NetApp Filer - SNMP Agent

Should you install this patch?

Install this patch if you are getting negative Unallocated Space values for your Logical Disks.

What does it fix?

Unallocated space is now calculated from multiple OIDs to overcome the 32bit OID limitation.

How to install the patch?

  1. Copy the following files to %RSM_HOME%\RSMxx\SEN_HW\hdf_2xx\ on each RSM:
    • MS_HW_NetApp.hdf
  2. No further actions are required. The new component monitoring will be added at the next discovery.