Patches

P1511 - False Missing Network Ports Alerts on Windows Servers

Jan 07, 2014
Patch for BMC Performance Manager Express for Hardware - Version(s) 2.7.26,2.7.28,2.9.00,2.9.10

Download File

Patch content

Connector for MIB-2 Standard SNMP Agent - Network Interfaces - Windows

Should you install this patch?

Install this patch if you are getting network ports with no description generating missing alerts on your Windows server.

What does it fix?

This patch excludes ports with no description from being monitored in order to avoid erroneous missing alerts.

How to install the patch?

  1. Copy the following file to %RSM_HOME%\RSMxx\SEN_HW\hdf_2x\ on each RSM:
    • MS_HW_MIB2NT.hdf
  2. No further actions are required. The new component monitoring will be added at the next discovery.