P1518 - False Alerts on Network Ports on VMWare ESX 5.5 Servers

Apr 08, 2014
Patch for Hardware Sentry KM for PATROL - Version(s) 1.8.00,1.8.01,1.8.02,1.9.00

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Patch content

Connector for VMware ESX 4 or later servers. This connector provides hardware monitoring through the VMware ESXi implementation of SMASH, through the WBEM protocol.

Should you install this patch?

Install this patch if you are getting network port alerts on your ESX 5.5 when the port's link is down.

What does it fix?

VMWare has modified the port status for link down ports in ESX 5.5, which caused the original connector to falsely report port failures.

How to install the patch?

  1. Copy the following file to the $PATROL_HOME/lib/MS_HW_hdf directory on the server where the PATROL Agent runs:
    • MS_HW_VMwareESX4i.hdf
  2. Re-initialize Hardware Sentry for the patch to take effect.
  3. Nothing needs to be installed on Console systems.