Patches

P1549 - Compatibility Issues when Using Event Management KM

Jul 03, 2014
Patch for Hardware Sentry KM for PATROL - Version(s) 1.9.00

Download File

Patch content

PSL Libraries

Should you install this patch?

Install this patch if you are using the Event Management KM to send events to BMC Event Management (BEM) or BMC ProactiveNet Performance Management (BPPM).

What does it fix?

The Event Management KM uses comma as a field separator when sending event information to BMC Event Management (BEM) or BMC ProactiveNet Performance Management (BPPM). To prevent compatibility issues and make sure fields are properly parsed, Hardware Sentry will no longer use commas in object labels.

How to install the patch?

  1. Unzip the P1549.zip file.
  2. Copy the following files to the $PATROL_HOME/lib/psl directory on the server where the PATROL Agent runs:
    • MS_HW_enclosures.lib
    • MS_HW_shared.lib
  3. Re-initialize Hardware Sentry for the patch to take effect.
  4. Nothing needs to be installed on Console systems.