P1662 - VMware ESX False Fan Speed Alerts

Jun 19, 2015
Patch for Hardware Sentry KM for PATROL - Version(s) 1.8.00,1.8.01,1.8.02,1.9.00

Download File

Patch content

  • Connector for VMware ESX 4 or later Servers
  • Connector for VMware ESX 3 Servers

Should you install this patch?

Install this patch if you are monitoring an ESX server and are getting false alerts on the fan speed.

What does it fix?

Redundant fans sometimes report a speed/speed percent reading of zero, which triggers an alert even if no thresholds are set. The patched connector disables the speed/speed percent parameters if a valid status is collected to avoid this issue while maintaining full monitoring.

How to install the patch?

  1. Copy the following files to the $PATROL_HOME/lib/MS_HW_hdf directory on the server where the PATROL Agent runs:
    • MS_HW_VMwareESX4i.hdf
    • MS_HW_VMwareESXi.hdf
  2. Re-initialize Hardware Sentry for the patch to take effect. Nothing needs to be installed on Console systems.