P1692 - Disk Controllers and Batteries not Discovered for HP Servers Running Windows

Oct 19, 2015
Patch for Hardware Sentry KM for PATROL - Version(s) 1.8.00,1.8.01,1.8.02,1.9.00

Download File

Patch content

Connector for SMI-S Compliant RAID Controller - Windows

Should you install this patch?

Install this patch if some disk controllers and disk controller batteries are not discovered.

What does it fix?

Disk controllers and their batteries are now properly discovered even when no information on their model or serial number is available.

How to install the patch?

  1. Copy the following file to the %PATROL_HOME%\lib\MS_HW_hdf or $PATROL_HOME/lib/MS_HW_hdf directory on the server where the PATROL Agent runs:
    • MS_HW_Director52ServeRAIDNT.hdf
  2. Re-initialize Hardware Sentry for the patch to take effect.
  3. Nothing needs to be installed on Console systems.

Note: A successful activation of the connector will automatically disable the SMI-S based monitoring method.