P1731 - Database Query: Unable to Connect to Microsoft SQL Server

Feb 01, 2016
Patch for Monitoring Studio KM for PATROL - Version(s) 9.0.00

Download File

Patch content

Database queries jar file

Should you install this patch?

Install this patch if you get an "Unable to get information from SQL Server:" message when performing SQL Queries on Microsoft SQL Server.

What does it fix?

Our product has been updated with the latest version of the Microsoft SQL Driver JTDS v1.3.1. to avoid failure when performing SQL queries via JDBC connections to Microsoft SQL Server.

How to install the patch?

  1. Copy the following file to the $PATROL_HOME/bin or %PATROL_HOME%\bin directory on the server where the PATROL Agent runs:
    • SEN_MS_JDBC_Query.jar
  2. Restart the PATROL Agent for the patch to take effect. Nothing needs to be installed on Console system.