P1748 - VMWare ESX - Single Non-Global Memory Module Discovered

Apr 22, 2016
Patch for BMC Performance Manager Express for Hardware - Version(s) 2.7.28,2.9.00,2.9.10,2.9.20,2.9.50

Download File

Patch content

  • Connector for VMware ESX 4 or later versions
  • Connector for VMware ESX 3 servers

Should you install this patch?

Install this patch if you are only seeing a single non-global memory module.

What does it fix?

Only one memory module was detected when the component ID was the same for all. To solve this issue, the patched connector will now use the device ID to identify memory modules.

How to install the patch?

  1. Copy the following files to %RSM_HOME%\RSMxx\SEN_HW\hdf_2xxx\ on each RSM:
    • MS_HW_VMwareESX4i.hdf
    • MS_HW_VMwareESXi.hdf
  2. No further actions are required. The new component monitoring will be added at the next discovery.