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Configure EMC NetWorker KM

This section explains the settings required to configure EMC NetWorker KM via the Monitoring Studio X Web interface.

Note: To fully configure EMC NetWorker KM from the Monitoring Studio X Web interface, the KM should be running in Classic Configuration Mode. If the KM is configured from a TrueSight/Helix CMA policy, only the Status Mappings and Debug Settings can be changed using Monitoring Studio X Web interface. All the other settings configured through the CMA policy are read-only.

Configuring NetWorker Nodes Monitoring

EMC NetWorker KM allows you to monitor several NetWorker servers and storage nodes with one PATROL Agent.

To add a new node to your monitoring environment

  1. Access the Monitoring Studio X Web Interface.
  2. Click KMs > EMC NetWorker.
  3. Click the New Node… button.
Note: New node can only be configured from the Monitoring Studio Web interface when running in Classic Mode.

Identify the Node

Provide the following information to identify the NetWorker Server/Storage Node:

Property Description
Hostname or IP Address Enter the hostname or IP address of the NetWorker Server/Storage Node to be monitored. For a local host, you may enter localhost.
System Type Specify whether the NetWorker node is a UNIX/Linux or Windows system.
Node ID ID to be used to store the node configuration in the PATROL Agent configuration. This Internal ID is automatically generated based on the Hostname or IP Address provided but can be edited if needed.
Enable Monitoring Set to ON by default. Turn this property OFF to disable the monitoring of the node.
Create a Separate Device in TrueSight Set to ON by default. Turn this property OFF if you do not want the NetWorker node to appear as a separate device in TrueSight.

Configure the KM User Account

A user account with administrative privileges must be configured to read and execute EMC NetWorker application programs and access file systems. Enter the Username and Password required to execute NetWorker commands on the NetWorker node. For SSH authentication, you can specify the path to a Private Key File on the PATROL Agent corresponding to the specified username and password. The passphrase should be entered in the password field.

NetWorker commands can be executed as a sudo user on UNIX/Linux systems. To do so, turn the Use Sudo option ON and provide the full path of the Sudo Binary File.

Monitored Components

All NetWorker components are monitored, except for Clients, Group Clients, Pending Requests and Standalone Devices, which are disabled by default. Because there may be a very large number of instances to monitor that may represent an important workload to the agents and Monitoring Studio X, it is recommended to only monitor the critical ones. You can customize the monitoring of any component to better suit your requirements.

To configure the monitored components:

  1. Use the ON/OFF button to activate or deactivate the monitoring of any component in the list.
  2. Click on the relevant STATUS MAPPING… button to customize the status mapping for any status parameter available for that component.
  3. By default, alerts will automatically be acknowledged unless you modified the settings to allow manual acknowledgement. Click the AUTOMATIC button to switch to the MANUAL mode.
  4. The Save Group Monitoring properties can be fine-tuned by configuring the following properties:
Properties Description
Monitor Save Groups Types Indicate the save group/job types to be monitored. Create one line per save group/job types. Leave this field blank to reset to the default configuration.
Save Group Instance Label Format Enter the save group instance label format to be used on the console. The keywords <group>, <client>, <job-name>, <job-id>, <job-type> and <start-time> are supported. Leave this field blank to reset to the default configuration.
Monitoring Duration for OK Status Save Groups Enter the number of hours/days a save group with an OK status will be monitored and enter the monitoring duration in hours/days. By default, this option is disabled (OFF).
Monitoring Duration for Suspicious Status Save Groups Enter the number of hours/days a save group with a Suspicious status will be monitored. Turn OFF to disable the monitoring of jobs in suspicious status. By default, this option is enabled (ON).
Monitoring Duration for Failure Status Save Groups Enter the number of hours/days a save group with a Failure status will be monitored. Turn OFF to disable the monitoring of jobs in failed status. By default, this option is enabled (ON).
Keep Monitoring Active Save Groups Indefinitely Turn ON to endlessly monitor active save groups.
Ignore Inactive Save Groups Initially Turn ON if you do not want the inactive save groups to be created during the initial discovery cycle. Initially discovering and monitoring inactive save groups may have impact on performance.
Ignore Alerting for Child Save Groups Turn ON if you do not want to be notified when a save group failure occurs on child save groups.
Collect Save Group Logs Turn ON to collect save group logs in NSRSaveGrpText parameter.
Collect Last Backup Information Turn ON to collect the last backup related information under Group and Group Client instances.

Similarly, the Retention Period for Pending Request Monitoring can be changed from the default settings.

Configure Advanced Settings (Optional)

Monitoring Mode

By default, EMC NetWorker KM is configured to operate in Single-node Mode. In a cluster environment, i.e. active on one cluster node and passive on others, false alarms and duplicate alerts may occur. To avoid such a situation, you need to switch to Multi-node Mode, if you monitor EMC NetWorker KM from cluster nodes.

  1. Click the Single-node Mode button to switch to Multi-node Mode

  2. Select the appropriate Cluster Application and provide the Failover Group Name which is online on one cluster node and offline on the others. Leave this field blank if you previously selected Veritas Cluster File System. The EMC NetWorker KM will then monitor the entire cluster from the active system, which is identified by the vxdctl -c mode command. This method requires vxconfigd in enable mode with its clustered state active

  3. Click the ADD NODE button to individually add the nodes you wish to monitor. Provide the following information:

    • PATROL Agent Hostname: the host from where this node is monitored
    • Node ID: the internal ID specified for the NetWorker node
    • Cluster Node Name: the hostname defined in the selected Cluster Application.

Click the Multi-node Mode button to switch back to Single-node Mode.

NetWorker Discovery

EMC NetWorker KM automatically discovers the application paths and the node type and the default values are set to comply with most of NetWorker systems. However, you can customize these settings to better suit your requirements. Note that modifying discovery configurations should be used with caution as it affects the monitoring functionality.

To configure the NetWorker Discovery settings, click the Automatic button to turn on the Custom mode and provide the following information:

  • NetWorker Installation Path: Provide the path to the directory where the NetWorker software is installed. By default, EMC NetWorker KM automatically locates the NetWorker software installation directory if you have installed the solution with the default recommended settings. If you have chosen to install the solution in a custom directory, you are required to provide its location.
  • Node Type: Select the appropriate node type: server or storage node. By default, EMC NetWorker KM automatically discovers the type of node, i.e. set to Autodetect.
  • Node Status Daemons: Specify the critical NetWorker node daemons in order to detect the node status. Daemon names must match the file names as they appear in the process list separated by a line break. By default, daemons are automatically selected depending on the node type and operating system.
  • Node Status Daemons in Passive Multi-node Mode: Specify the critical NetWorker node daemons in order to detect the node status in Passive Multi-node Mode. Daemon names must match the file names as they appear in the process list separated by a line break. By default, daemons are automatically selected depending on the node type and operating system. This is applicable only when the KM is configured to monitor in Multi-node Mode.

Click the CUSTOM button to switch back to AUTOMATIC mode and discard all custom settings.

Remote Connection settings

When you configure the monitoring of a remote host, you may want to specify the time after which the connection to the remote node will time out or the maximum number of simultaneous connections allowed to the remote node:

  • In the Connection Timeout field, enter the number of seconds after which the connection to the remote node will time out
  • In the Maximum Connections field, enter the maximum number of simultaneous connections allowed to the remote node.

Important: Changing the values for these properties may impact the performance of your monitoring environment.

NetWorker KM Temp Paths

The default NetWorker KM temporary directory paths can be manually specified to better suit your requirements.

Click the DEFAULT button to switch to the CUSTOM mode and provide the following information:

  • Remote Temp Directory Path: Provide the path to the directory where the temporary files are saved on remote nodes. Default is /var/tmp (on UNIX/Linux) or C:\Windows\Temp (on Windows).
  • Local Temp Directory Path: Provide the path to the directory where the temporary files are saved on the PATROL Agent node (Default is <PATROL_HOME>/lib/NSR/tmp where <PATROL_HOME> is the PATROL Agent installation path)
Warning: Invalid paths may affect monitoring functionality.

Click the CUSTOM button to switch back to the DEFAULT mode and reset all paths to their default settings.

KM Settings

The KM Settings page enables you to define the configuration mode and the Java Settings for EMC NetWorker KM for PATROL.

Configuration Mode

EMC NetWorker KM can be used with the Monitoring Studio Web interface. If the configuration is deployed using a BMC Helix/TrueSight Operations Management CMA policy, the KM will run in CMA Mode. In this mode, only the Status Mappings, Debug Settings and Java Settings can be changed via the Monitoring Studio Web interface. To allow full configuration from the Web interface, turn the Force Classic Configuration Mode option ON. This will force the KM to run in Classic Mode, ignoring any EMC NetWorker KM configuration deployed from the CMA policy.

Java Settings

To operate properly, EMC NetWorker KM requires that Java 1.8.00 or higher and a Java Runtime Environment (JRE) are installed on the same system that runs the PATROL Agent.

The Java Settings page displays information about the JRE currently in use and a list of all the JREs installed on the monitored system. You can also configure the following options to fine-tune the Java properties:

Options Description
Automatically Select Appropriate JRE To let EMC NetWorker KM automatically find and use the most compatible JRE upon the initial discovery that occurs when the PATROL Agent and EMC NetWorker KM start.
Execute the JVM as an Alternate User By default, the Java process is launched with the same credentials as the PATROL Agent. If the PATROL Agent's default account does not have sufficient privileges to perform the operations required by the Java Collection Hub, another user account can be provided.
Java Minimum Heap Size To customize the minimum size (in MB) of the Java Hub Heap Memory according to your environment requirements. By default, the minimum size is set to 128 MB.
Java Maximum Heap Size To customize the maximum size (in MB) of the Java Hub Heap Memory according to your environment requirements. By default, the maximum size is set to 512 MB.
Disable JRE Pre-Validation By default, EMC NetWorker KM checks that the selected JRE meets the requirements. However, you can disable this option to bypass the compatibility check. Use this option only if you are certain that the provided JRE is compatible even if the compatibility check fails. An unsuitable JRE will prevent EMC NetWorker KM to operate properly.
JVM Arguments To provide arbitrary arguments to the java -jar … command line that EMC NetWorker KM uses to launch the Java Collection Hub in the Command line options field.

The JVM needs to be restarted for your new settings to be taken in account.

Download.CFG

You can export EMC NetWorker KM configuration as a pconfig file (.CFG) that can be imported into a TrueSight/Helix CMA policy. All the Agents using the policy will therefore be able to monitor the same NetWorker nodes.

Reinitializing EMC NetWorker KM

Refer to the Troubleshooting section for details.

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